NORTON! BANG ZOOM TO THE MOON!!
The continuing saga of my computer problems last week...see below links if interested in catching up...or not.
I have Norton security on my computer, always have. There may be better systems available, but this is what I have. Apparently I have it paid in advance for several years.
Originally I only ordered it for a year. Every year they ask you to renew and I do. When I bought my last computer I ordered Norton again.
Suddenly it seemed to me that I was renewing often, I do want protection, but then when I renewed this November, I saved the email. In June they wanted to renew again…WTF?
I called Norton. It seems that I didn’t have to buy a new package for my last computer, I could have had my original purchase transferred. I was renewing on two subscriptions for the same computer and had by now built up two years of paid for subscriptions.
Norton cancelled one subscription and put the credit to the remaining subscription.
Now my newest computer needed a Norton download and I was not going to purchases a new subscription…Cranky does learn.
I called Norton who apparently resides in India and explained my situation. I was told my subscription was cancelled. Then I explained I used to have two subscriptions. Norton could not find the new subscription. Did I mention we had a bad connection?
“I an ot ind or account Mr. Joseph.” Norton called me Mr. Joseph; for some reason I liked that. Then I figured out my good account was under another email account.
“You av uch credit Mr. Joseph!”
“Yes, I know…it’s a long story.”
“I credit or acnt back to or ard.”
“No! I have a new credit card, the one you have is cancelled.”
“I put it all owards a life ubscription?”
“There’s a lifetime subscription for less than two one year subscriptions?”
“Oh yes Mr. Joseph vey ood deal.”
“Why the hell didn’t they tell…never mind, yes, do the lifetime subscription.”
“Very good Mr. Joseph (the connection now came in good) we do that. Now just let me have control of your computer and I download, will only take two hours.”
“Two hours? Why…never mind, do your stuff.”
So now I have my new computer and it is all protected. I just need my MS-Office.
That should be simple, I have a download card from my second computer so I don’t need the disc I have from 2008.
Next - MSmackDOWN